Customer Care

General Shipping Notice

We are not offering International Shipping at this time. We apologize for the inconvenience. All orders are shipped in full. If you place an order that includes a unit on pre-order, the entire order will be shipped per the pre-order date.

For Customer Care, feel free to email us at customercare@danielle-nicole.com?

Our hours of operation are 9am-6pm EST.

We are committed to responding to all inquiries within 24 hours.



U.S. Shipping

We ship UPS. If a signature is required for delivery, please note that on your purchase. Please allow 7-12 business days for your order. A shipping and handling fee of $4.95 is applied to all U.S. orders.

Please note, we do not offer gift wrapping. We do not ship more than 5 pieces in a single shipment. Any notes entered on an order will not be applied to the shipment.

We do not ship to PO box. Any order placed with a PO Box Ship To address will not be processed.



Returns & Exchanges

We accept returns within 30 days from the day the merchandise is received.

Customers are responsible for the shipping cost of a regular return within the 30 days it was received.

The merchandise must be returned in the exact condition in which it was shipped in order to receive a refund.

Returns are subject to a 10% restocking fee. Please contact customercare@danielle-nicole.com to request a return.

All discounted items (including promo codes, sales and holiday discounts) are final sale and cannot be returned at any time.

Damaged items must be returned or exchanged within the 14 days it was received. We do not accept damaged items after the 14 days has passed.

Please fill out the form on the returns page to request a return.

http://www.bobingxiaochengxu.com/pages/returns?

Please contact customercare@danielle-nicole.com with questions.



Delays

If for any reason your order is to be delayed, due to stock, payment or otherwise, we will contact you immediately via email or phone.



Privacy

Danielle Nicole, Inc. is the sole owner of information collected on this site. This information will under no circumstances be distributed.



Legal Notices

This site, any portion of this site, or the products it sells may not be reproduced, duplicated, copied, sold, resold or otherwise exploited for any commercial purpose that is not expressly permitted by Danielle Nicole, Inc.

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